REFUND POLICY
Ticket Sales
All ticket sales are considered final unless otherwise stated on the specific event page.
Event Cancellation
If an event is canceled by the organizer, ticket holders will receive a full refund to the original payment method unless otherwise specified by the organizer.
Event Postponement
If an event is postponed, purchased tickets will generally remain valid for the new date. If refunds are offered, they will be determined by the event organizer and communicated to ticket holders.
Changes to Lineup or Venue
Changes to performers, schedules, venues, or event programs do not automatically qualify for a refund unless required by applicable law or determined by the organizer.
Processing Time
Approved refunds may take 5–10 business days to appear on your original payment method, depending on your financial institution.
For refund requests or questions regarding an event, please contact the event organizer directly or email: Support@spotlighteventsny.com
